Building Trust Through Mutual Respect

We want to be heard. We also want and deserve respect. Managers can show respect for their employees by asking for their opinion as a way of engaging them in the process of finding the “right answer.” This is a great way to build and sustain trust among employees. After all, trust is based on mutual respect. When someone asks our opinion, and we provide a reasonable and constructive point of view, we should receive an acknowledgement of our opinion. Giving an opinion that is based on … [Read more...]

Six Reasons To Use Leadership Consulting


Honest and direct feedback helps executives and leaders take their skills – and performance – to the next level. Every organization has high­ potential, valued employees who have been successful as individual contributors, but who fail when advanced to leadership roles. They are failing because we, as organizations, don’t prepare them for leadership. Coaching helps them build on their years of experience and success, but also adds significant insights and skills to their business arsenal that … [Read more...]

Emotional Intelligence as a Key Value in Leadership


DEFINITION: Emotional intelligence is the ability to recognize one's own and other peoples’ emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior. This may sound simple, and yet many people are not only unaware of the emotions they exhibit but are unable to recognize other peoples’ emotions. On the TV Show “The Big Bang Theory,” the character Sheldon is just such a person – unable to recognize a … [Read more...]

3 Types of Bad Bosses and How to Manage Them


How many more studies have to be conducted before managers at all levels truly understand the power they hold with their direct reports? After all, employees don’t leave companies; they leave people; it is the relationship between an employee and their manager that determines whether an employee stays or leaves. Perhaps, like me, you have experienced in your professional life a few particularly ineffective types of managers. Here are a few of my “favorites” and some tips for managing the … [Read more...]

The Crisis of Conflict at the Executive Level


Conflict is part of everyday work life yet most of us learned how to first manage it based on our family of origin; was it avoided, harmful or was it constructive? Most of us did not take a college course in managing conflict. In our early years in the world of work, we manage conflict based on our upbringing. We begin to learn how to manage it better if the culture is one that sees it as an opportunity to build relationships and create innovative solutions. Leaders encounter conflict in many … [Read more...]

5 Ways to Get Outplacement Wrong


No one looks forward to the day you get the call stating you are “being let go” or the “company is downsizing.” Outplacement is meant to be a cushion many former employees rely on to ease their transition to a new job. Unfortunately, it appears that outplacement is getting much stingier. In today’s world, more and more employers are only offering outplacement services to protect their image and to merely “check the box.” Employers use this to protect against potential lawsuits and if a lawsuit … [Read more...]

10 Things to Do to Prepare Candidates for Interviewing


There are definitely certain things to do to prepare for your job interview. Some preparations take a little more time than others. Here are some of the key items that should be included: Research the company thoroughly, including things that are “in the news” in order to be seen as someone who has kept on top of the company’s activity. This should include those areas in which you might contribute in the future. Be sure that your interviewing attire is clean and in good shape – that … [Read more...]

Why Courage is Risky, Fulfilling and Required


We have all been witnesses to varying forms and demonstrations of courage: those who participated in the D-Day Invasion; first responders to acts of violence and destruction; a child and their family as they go through the process of addressing a loved one’s life-threatening illness or condition. There is no doubt that these and many other similar examples demonstrate our amazing capacity to do what needs to be done, no matter the risks, threats and challenges associated with accomplishing the … [Read more...]

Thinking About Quitting? 4 Ways to Do It Correctly


Sometimes, we all want to flip our desks, scream at the top of our lungs “I’m mad as hell, and I am not going to take this anymore!” Or, if you are a fan of social media, you might choose to make a demeaning video of your company and post it online letting them know that you quit.  But let’s face it; this is not the most professional way to quit a job and that sort of behavior does tend to come around to bite you later. So you want to quit and no one can stop you. How should you do it so that … [Read more...]

6 Tips for Writing a Better Resume


Most job seekers approach writing a resume, and their job search strategy, the wrong way. They begin by listing their job chronology as their resume, including just about everything they have done in their jobs such as experience that isn’t really relevant to the position they are seeking. They then start sending out a resume that does not show why they are qualified for that position and isn’t in a format that enables the recruiter to quickly understand what they bring to that position and to … [Read more...]