Over the years, we’ve seen a lot of trends come and go. Some have caused us to feel very optimistic about the future of work; yet, others have caused us great concern. For example, a recent poll indicates two-thirds of employees are not engaged at work. To quote James Harter, chief scientist for workplace management at Gallup, “They [Employees] feel negative about work and the workplace, and are doing more harm than good when they come to work.” The impact of disengaged employees is profound including absenteeism, high turnover and poor customer service.
The news is not all bad, however. In another recent Gallup poll, “…teams that address engagement needs in their everyday work outperform bottom teams by an average 20% in sales and 10% in customer engagement.” The bottom line here is that employee engagement is critically important to the wellbeing of employees and to the overall performance of organizations, big and small.
So, how do you start to engage employees?
We have written many articles on the topic of employee engagement. We encourage you to spend some time with these resources. You will find practical tips on how to begin the process of cultivating and maintaining engaged and highly productive employees.
Please let us know if you have any questions or would like to discuss the unique challenges you’re facing. We’d also love to hear about what you’ve done to engage employees.
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