DEFINITION: Emotional intelligence is the ability to recognize one’s own and other peoples’ emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior. This may sound simple, and […]
Is your organization hemorrhaging employees? OI Partners recent survey reported that 90% of companies are worried about losing key employees. In 2009, it was reported that employee turnover cost U.S. businesses an estimated $300 billion. This includes, but […]